Shipping & Returns
Shipping Policy
At Prakriti Dryfruits, we ensure your order reaches you fresh, fast, and safely packed.
Order Processing
-
Orders are processed within 1–2 business days after confirmation.
-
Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Time
-
Standard Delivery: 3–7 business days (depending on your location).
-
You will receive tracking details via SMS/email once the order is dispatched.
Shipping Charges
-
Free shipping on all orders above ₹1500.
-
Orders below ₹1500 will incur a small shipping fee (calculated at checkout).
Delivery Delays
-
Delays may occur due to unforeseen weather, courier disruptions, or high-volume periods (festivals, sales).
-
We always try to notify you in case of any delay.
Return & Refund Policy
We value your satisfaction. If something doesn’t feel right, we’re here to make it better.
Return Eligibility
-
Returns accepted only for damaged, defective, or incorrect items.
-
Must be reported within 48 hours of delivery with unboxing video/photos.
How to Request a Return
-
Email us at buyprakriti@gmail.com
-
Mention your order number and attach images/videos of the issue.
-
Our team will review and respond within 1–2 business days.
Refund Policy
-
Approved refunds will be processed within 5–7 business days via original payment method.
-
We do not offer refunds for taste preferences or delays caused by couriers.
Non-Returnable Items
-
Opened or used dry fruit packs.
-
Products returned without original packaging.